We're here.

Have a question about an order? Want to commission a custom weave? Just want to know more about a weaver or a technique?

Write to us. We read every message and respond within 24 hours on working days.

  • Order Support

    For questions about an existing order —tracking, delivery, returns, or packaging concerns.

    Write to: support@loomed.in

    We respond within 24 hours on working days.

  • Custom Orders

    For custom weaves, bulk orders, wedding sets, or corporate gifting enquiries.

    Write to: enquiry@loomed.in

    Include your requirement, budget, and timeline in your first message— it helps us respond faster.

  • Press & Partnerships

    For media features, brand collaborations, weaver stories, or wholesale enquiries.

    Write to: enquiry@loomed.in

    Mention "Press" or "Partnership" in your subject line.

Send us a message

  • 24-hour response

    Every message receives a personal response — not an automated reply —within 24 hours on working days.

  • Direct answers

    We don't redirect you to FAQ pages or chatbots. You get a real response from someone who knows the product and the weaver behind it.

  • Working days

    Monday to Saturday · 10am to 6pm IST

    Messages received on Sunday are answered first thing Monday morning.

Looking for something specific?

Tell us the colour, the pattern, the occasion, the budget. We'll connect you directly with the right weaver in Odisha.